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Frequently Asked Questions

Subscriptions
How do I subscribe to the service?
Does Questia allow institutional access to subscriptions?
How do I pay for my subscription?
Can I get a subscription just for a particular academic category?
How do I update my account information?
I can't remember my password or username.
How can I have my name removed from the Questia mailing list?
What is the Questia privacy policy?
How do I cancel my subscription?

How do I subscribe to the service?
You can purchase a subscription online at www.questia.com. Click Subscribe at the top of the page. You can then fill out the registration form with your personal information. Your account will be activated immediately upon completion of the registration process.
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Does Questia allow institutional access to subscriptions?
No. Questia does not sell institutional site licenses. Questia does partner with institutions to offer a volume subscription program to students. The volume subscription program will allow institutions to purchase a large number of individual subscriptions for its student body. Programs can be tailored to the institution's online needs allowing for flexibility to maximize student benefit. If you would like more information regarding this program, please send an email to groupsales@questia.com.
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How do I pay for my subscription?
At this time Questia accepts payment by credit card or check card.
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Can I get a subscription just for a particular academic category?
No. A subscription to Questia enables you to access our entire collection, which enables a richer research environment and allows you to link between publications in multiple academic categories.
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How do I update my account information?
When you are logged in to the service, go to My Account and click Account Maintenance. From Account Maintenance you can update your username, password, email address, and billing information.
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I can't remember my password or username.
Customers who have forgotten their password or username can request it be sent to their email account on file with Questia by clicking Forgot my username or password from the Login screen.
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How can I have my name removed from the Questia mailing list?
Please click here to have your named removed from the Questia mailing list for promotional offers.
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What is the Questia privacy policy?
Please click here for information regarding the Questia privacy policy.
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How do I cancel my subscription?
Please click here for information on cancelling your subscription.
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