By Judith Mariscal
In the information age, telecommunications is the pillar of a strong economy. To developing countries, restructuring this industry is a necessary step toward integration into the world economy. Restructuring telecommunications, therefore, has been a pervasive issue in the economic reform programs of many countries in recent years. However, the nature of these changes has varied widely among these nations. Unfinished Business examines the process of reform in Mexico and contrasts it with that of the United States, Brazil, and New Zealand, examining both the economic and technological aspects of this highly complex situation.