Developing Quality Systems in Education

Synopsis

Developing Quality Systems and Educational Organisationspresents an overview of the pitfalls, problems and vicissitudes of implementing quality standards in education. It explores theoretical issues, such as the relationship between the customer and academic culture, but also has a strongly practical theme, looking at the advantages and disadvantages of quality systems through a series of case studies taken from a variety of geographical locations including California, Wisconsin, Virginia, Missouri and Alaska. This book looks to the future in developments for the education sector by taking a management approach to the study of systems in both higher education and at the school level.

Additional information

Contributors:
Includes content by:
  • Geoffrey D. Doherty
  • Sue Richards
  • M. J. Harrison
  • Ronald Barnett
  • Myron Tribus
Publisher: Place of publication:
  • New York
Publication year:
  • 1994