The Communication Problem Solver: Simple Tools and Techniques for Busy Managers

Synopsis

"As a business journalist and an interviewer for a podcast directed at company owners and executives, I have read hundreds of business books. The Communication Problem Solver is one of the most useful and efficient books I've come across. I really appreciate the concrete solutions and step-by-step processes Nannette Rundle Carroll provides. This is one book I plan to keep." - Jennifer Barr Kruger, Senior Editor, PMA-The Worldwide Community of Imaging Associations

"This book should be required reading for ALL managers, no matter what experience level and I will be recommending this to all of my coworkers – including my own managers!" - San Francisco Book Review"This book contains many helpful tips and techniques for improving communications between a manager and his or her team. Especially useful are the stories that illustrate commonly encountered communication problems and the way in which they were handled. Anyone who works with others will find this book invaluable in forging better working relationships." - IEEE Electrical Insulation Magazine

Managers need top-flight communication skills to keep their staffs productive and collaborative. But often, those who manage lack the ability to get things back on track once miscommunication occurs. This book helps readers analyze their communication skills and challenges and explains how they can use simple problem-solving techniques to resolve the people issues that derail productivity at work. This no-nonsense guide is packed with practical tools to help any manager be immediately effective, as well as a handy list of common communication problems and corresponding solutions.

Additional information

Contributors:
Publisher: Place of publication:
  • New York
Publication year:
  • 2010