Barriers to Information: How Formal Help Systems Fail Battered Women

Synopsis

Employs an information science perspective to analyze social service program delivery to abused women. Ordinary citizens face a frustrating and increasingly complex maze of human service agencies when they seek help for everyday problems, even though "one stop" information and referral centers have been established to facilitate information seeking in many communities. This book explores the effectiveness of information and referral agenices in meeting the needs of battered women, and concludes that most available services are inadequate.