Once at a management meeting I heard an adage that "managers do things right while leaders do the right thing." I believe that in order to be truly successful in Public Human Services Administration, both principles are essential. Of the two, however, leadership is the most elusive. It is clearly more art than science, almost impossible to measure, and difficult to define. It's a little like the Supreme Court observation on obscenity--it's hard to explain, but you know it when you see it.
I would like to share the story of two former co-workers who have achieved prominence and success in ways that seemed unimaginable when we started our careers together decades ago.
Last November, …