Document/content Management in Minnesota: A Tale of Two Approaches

Beginning of article

Electronic document management started out as the little engine for the Minnesota Department of Human Services (DHS) and Hennepin County. It continues to gain momentum as it adds new efficiencies.

Both agencies needed an electronic document management system. While DHS and Hennepin County had similar goals and tools, they used different solution designs and workflow processes to achieve significant, measurable results.

Unique Partnerships

Minnesota DHS found itself with the daunting task of having to reduce its file storage space by 50 percent in order to consolidate department staff into less space. This included construction of a new building.

The solution was FileNet's Panagon …