ABA Panels Focus on Rapid Change in Back Offices

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To address the accelerating rate of change in back offices and the banking industry at large, the 1994 American Bankers Association operations conference is focusing on "The Challenges of Technology," and "Dealing With Diversity in the 1990s."

This year's National Operations and Automation Conference, which started Sunday and runs through Wednesday in San Francisco, aims to shed some light on the challenges bankers are facing, as well as the various solutions being brought to the table.

Fred L. Cisewski, director of information services at Atlanta-based Bank South Corp., and chairman of the NOAC planning committee, said bankers are being faced with changes that are "pronounced and profound."

Changes Cited

"In 1900, 85% of the financial market was controlled by banks," he said. "By 2000, 25% will be controlled by banks. There's been a significant drop in market share, and it's changing the nature of the industry." …