iDEN Technology Gives the Edge in Wireless Communication

Article excerpt

Byline: Edgard Hilario

iDEN stands for Integrated Digital Enhanced Network.

And for the sake of those whose lives are hooked in wireless communication, personal- and business-wise, iDEN is also translated into another four-letter word - EDGE.

iDEN is distinguished by its ability to put five integrated services into a single device that give users more choices on how to communicate.

It is an all digital technology that provides a solid network platform for ongoing system enhancements, so users always have the benefit of the newest technology.

By having access to an enhanced multi-site network, users have wider area coverage where they do business.

And its true wireless network approach provides two-way radio customers with many advantages not found on older Specialized Mobile Radio (SMR) systems.

iDEN handsets streamline communications by providing a five-in-one solution that combines the capabilities of: a digital wireless telephone, nationwide and international two-way radio, packet data for Internet access, two-way e-mail and text messaging and wireless modem capabilities.

How does this technology work?

iDEN technology utilizes highly spectrum-efficient radio transceivers to digitize and process high volumes of voice and data through a single channel. It is based on trunking systems and uses TDMA (time division multiple access) technology for multiple access.

In addition, iDEN technology uses packet data, allowing for fast transmission of information, maximizing channel capacity and maintaining a constant Internet connection. For users, this translates to high voice quality, low latency, dependable communications and literally instant access.

Evolution of iDEN handsets

Motorola pioneered the use of push-to-talk (PTT) two-way radio communications. iDEN handsets began as large but durable handsets designed for business users in heavy-duty industries such as construction and transportation, who relied on the iDEN technology' s signature two-way radio to get their business done, and who needed rugged handsets to withstand extreme environments.

Today, they have decreased in size, offering competitive features such as integrated MP3 audio players and cameras, while still offering the two-way radio feature iDEN users have come to depend on, and the durability to withstand heavy use.

They now have sleeker designs and more stylish options, as well as business applications that make them more mobile office than simple cell phone.

Multiple wireless services in one handset help provide mobile workers with fast, flexible and cost-effective communication capabilities that can help increase productivity, improve efficiency and minimize costs by allowing them to carry a single device. The two-way radio service allows users to easily and instantly communicate with one or many people at the push of a button.

Maintaining and growing today's core customer base is critical to carriers' business success. The iDEN system allows carriers to do this and helps provide competitive advantages over other communications solutions by attracting high revenue-generating customers and potentially reducing churn through increased customer value. …