Psychological Strategies Can Push Performance: A Recruiting Executive Learns to Better Assess Changing Organizational Dynamics

Article excerpt

"IN A VASTLY DIVERSE, GLOBAL, AND MULTICULTURAL marketplace where all other factors are becoming increasingly equal, human performance serves as an enterprise's predominant competitive differential," says Rodney Stigall, senior recruiting manager for Florida-based Harris Corp.

In October 2007, Stigall, an M.B.A. graduate, enrolled in The Chicago School of Professional Psychology where he studied the application of psychological strategies to improve organizational productivity amid task-oriented groups in the workplace. Although the degree can be completed in as little as 20 months, non-degree-seeking students may enrollin a three-course certificate program in an area of specialization.

Stigall says the 35-credit hour program assisted him in understanding how organizational management has shifted from a tactical exercise of singular actions--hiring, training, terminating, etc.--for solely economic reasons, to a more strategic, integrative systems approach impacted by constantly changing organizational dynamics.

Since completing his degree in June 2009, Stigall adheres to the following guidelines:

Acknowledge that behavior is king. "Education, experience, and tactical workplace skills are quickly becoming secondary to behavioral competencies and aptitude," insists Stigall. …