Byline: DIGBY HILDRETH Real Estate Editor
WHEN it comes to leadership, you won't find anyone who is much more qualified than Rudy Giuliani, the man who was mayor of New York City on the day of the terrorist attacks in September 2001.
aHizonnera Giuliani met the outrageous event with great calm and decisiveness and emerged as something of a national hero.
So he was a natural choice to speak to the 2500 real estate professionals who attended last weekend's Australian Real Estate Conference 11 in Sydney a aptly entitled Shift Happens a on the subject of leadership. This normally talkative crew were held spellbound, both by his stories of that terrible day and by his outline of what character traits a good leader possesses.
Mr Giuliani began by joking that he was glad to be in Australia, where he didn't have to answer questions about the scandals swirling around either Dominique Strauss-Kahn or Arnold Schwarzenegger.
Mr Giuliani took over the mayoralty of NYC at a time when travel guides included 10 tips about how to avoid being a victim of crime when visiting the city a then murder capital of the United States.
They included the advice: Don't make eye contact with anyone, which he said was a dreadful indictment upon any city.
In September 2001, Mr Giuliani was about to publish a book on leadership, thinking he had experienced everything a public life could throw at him.
Then came September 11 and he instantly realised this event was way beyond anybody's experience.
However, he was able to deal with it as a result of practising one of the hallmarks he says is crucial to leadership.
The six principles of leadership according to Mr Giuliani are:
GOALS: You have to have strong beliefs and know where you're going. In war it's called a battle plan, in civvie street it's athe vision thinga. Goals for an agency are best established through thinking and talking them through with those involved, such as colleagues and staff. …