Violet Goodman's random wildfire of generalities against health maintenance organizations ("HMOs are great if you plan on staying healthy," Letters, April 23) deserves a precise response regarding the quality of medical care I receive from Kaiser Permanente, the current state of the art among HMOs.
I have been a recipient of a virtually unmatched level of quality medical care and quick access to it. In November 1995, at the age of 74, I ruptured my left Achilles' tendon chasing softball grounders batted out by a teen-age granddaughter on her school playground.
The incident occurred near normal close-of-business hours, on a weekend, no less. After a phone call to the emergency number available to all Kaiser Permanente members, I reported to its Falls Church medical facility. Within a half-hour a doctor had confirmed a complete tendon rupture. I was soon in a temporary cast and back in my recliner at home with an appointment for the following day at my regular facility in Springfield. I was assigned an orthopedic specialist, and a permanent cast was applied. …