Two candidates will vie Nov. 7 for the position of DuPage County Circuit Court Clerk. Republican incumbent Joel A. Kagann faces a challenge from William Vernon Carter.
Recently, the Daily Herald asked the candidates to respond to a series of questions. Here is an edited transcript of their responses:
Q. Why are you running for this office, whether for re-election or election the first time? Is there a particular issue that motivates you? If so, what?
A. William Vernon Carter: My wife Geri is a committeeman for Wayne Township. Also, Geri is a member and secretary on Bartlett's public library board of trustees. She volunteers her time to numerous outreach programs helping children living here in DuPage, as well as Cook and Kane counties.
Our daughter Ayo is a senior this year. She volunteers her time teaching young children to play chess at the Bartlett Public Library. Currently, I am chair, DuPage County Democrats, Candidate Search Committee. In addition, I am an election judge.
DuPage County has a dilemma: the Circuit Court Clerk's office, 18th Judicial Circuit, DuPage County, Illinois is running out of control like a runaway stagecoach. The responsibility of the Circuit Court Clerk's office has caused many headaches for Mr. Joel Kagann and his staff.
"I feel like the admiral in Pearl Harbor," Kagann said. "All the ships are sinking and there's not a thing I can do about it (Chicago Tribune: TribWest: Wednesday, March 8, 2000, Section 2)."
It's time for DuPage County to march forth. What DuPage needs, is for someone who is not afraid to gain access to the stagecoach while it is still moving and to take charge immediately.
I am the Democratic Party's candidate running for Circuit Court Clerk against Joel A. Kagann in DuPage County, Illinois.
A. Joel A. Kagann: I am running for re-election to finish several projects in the planning and implementation stages. The county is planning an expansion of the judicial facility and my office will be expanding into space in the current building.
In 1991, it was my responsibility to move the office from the downtown location to the current facility. I also was responsible when we had to make emergency relocation in 1992 from the judicial center. I feel that this background will be beneficial when we re- design our current work location.
Q. If you are an incumbent, describe your main contributions. Tell us of any important initiatives you've led. If you are not an incumbent, tell us what contributions you would make. Describe any shortcomings in the current board that you would help remedy and explain how.
A. William Vernon Carter: I am a highly flexible individual who has experienced downsizing and faced competition in the Department of Defense and communication industry. Obligated to be a provider of world class customer service to assure customer loyalty. Full understanding of the urgency for positioning revenue generating customers, giving them a sense of value to retain their business. A result-oriented customer service team leader with call center experience. Highly motivated and versatile professional, skilled in interpersonal relations, problem analysis, decision making and planning. Areas of expertise include:
Proposal process; pre-contract data management; initial quality planning; orals and fact-finding; sales; contract administration; product data management; configuration management (i.e. turnkey; hardware; software; embedded processors; embedded software/firmware systems); inventory management; logistics; quality assurance; quality control; maintenance; total quality management (continuous process improvement); ISO 9000; customer satisfaction; call center environment; disaster mitigation and recovery; and middle management. HTML and Web Publishing, Web-based retailing and electronic supply chain management.
My primary focus will be on training, quality and process improvement and defect prevention, rather than detection of defect after the occurrence. …