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The installation and management of administrative systems to meet the growing needs of educational systems are requiring more sophisticated knowledge than has been needed in the past. Online technologies and applications, such as data warehousing and portals, are used to manage students and resources more efficiently. Users are more demanding in their requirements. They expect services such as:

* Easy-to-use information systems

* Immediate accessibility to information resources

* Capability of information-sharing and cooperation with off-campus users

* Network security

* Proper maintenance of network facilities

* Universal …