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As our work and play areas become more diverse, greater understanding and appreciation for differences must be developed. Leaders and managers will benefit from exploring the difficult issues of race and culture. Appreciation should be developed to allow for the exploration of personal insight whereby producing greater likelihood for increased tolerance of differences.

The need for cross-cultural understanding is quite evident, as one reads daily news accounts. It is because of unmanaged differences in styles that people often fail to effectively communicate. The goal is to create conversations and dialogues of possibilities and opportunities that value multicultural understanding and appreciation. If the concept of differences is ignored, the failure to communicate is forever present and connecting bridges are not constructed.

Ethnic, racial, gender, other life choices and physical difference continue to serve as America's …