HR Outsourcing: Opportunity or Threat? (from the President)

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"Vision is the ability to see what change is needed and how it will benefit people when that change is made."

David Pottruck, president and co-CEO, Charles Schwab

Technology is changing the business of human resources. With-in the past decade, HR professionals have embraced technologies that offer freedom from often daunting levels of administration. Outsourcing was a new concept not so long ago and, particularly in areas like benefits processing, it offered a winning proposition. The vendor's investment in technology gave employees better, faster service and cost efficiency.

Outsourcing takes on entirely new meaning, however, when there are viable products …