Institutional and Human Resources Productivity and Effectiveness

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Byline: Andrew Gonzalez,FSC, Ph.D.

PRODUCTIVITY and effectiveness, both in human resources and in institutions, go hand in hand. Actually, one is a prelude to the other. Unless its human resources are productive and effective, the institution itself cannot be productive or effective. Hence, our schools will be as productive and effective units only if their human resources ? teachers, middle-level managers, support staff including custodial staff ? are themselves productive and effective.

In production management, measuring productivity is easily gauged in terms of the number of items manufactured by the process, assuming that the products meet the pre-set standards of quality control.

With human resources, however, the products are not physical objects but qualitative changes in human beings in terms of knowledge, attitudes, and skills, which are more difficult to measure. I am thinking of course not only of students in the school but likewise the teachers who impart instruction to the students.

In educational testing and measurements, we have derived different measures and …