WHETHER they got mad or just determined, company lawyers decided a few years ago that they weren't going to take it any more.
Caught between rising legal expenses and cost-cutting demands by senior management, many in-house corporate lawyers began challenging the fees charged by outside attorneys. These general counsel not only have sparked a revolution in how legal services to business are billed and paid for, but, more broadly, their assertiveness could effect long-term changes in how those services are performed.
"Efficiency," a production-line word that seemed as out of place in many law firms as blue collars, has joined the legal lexicon.
Even the …