DCA Services on Thursday launched a new product that will allow telecommunications carriers to manage billing and back-office accounts remotely.
Accounts will be managed by logging into the wireless Internet through a personal digital assistant, a laptop or their desktop.
The new business-to-business tool, DCA Remote Manager, gives clients of the Oklahoma City-based company access to billing and back-office data in real time, providing them with greater control and visibility over the operational services they outsource.
"For the first time, we can look the president of a telecom company in the eye and say that he will receive more control and visibility …