"We sit on the edge of a cliff, where radical new technology is rinsing up to us with a force so powerful that it will transform our landscape. The rules of commerce are shifting rapidly, with explosive new business models taking shape by the minute. Almost every day we are astounded by the latest innovations in communications, computers, and biotech. Technology is behind key transitions in the very foundations of our society.
Change is a constant within our contemporary environment, and the forces for change are many. The rapid development of information and communication technologies (ICTs) has been the most prominent among the many agents for change that are forcing a …