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CVS Wins Award with 'Win-Win Proposition'
Beginning of article
Wanda Baker walked into her neighborhood pharmacy to fill a prescription one day and walked out with a job offer. The former bank employee had just retired and mentioned that she wasn't ready to quit working. Her druggist took her passing remark seriously. Fifteen years later, at age 80, Baker is running the front cash register at a CVS drugstore in North Dallas.
"It's what I enjoy," she said. "My customers are my extended family." Baker is one of five older employees who work full or part time at the Preston Forest Shopping Center store.
District manager Ron Coker calls his older employees class acts who know how to make every customer feel special. "They're role models …
