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Measuring for a Purpose: Trends in Public-Sector Performance Measurement and Management Practices
Beginning of article
Editor's note: This article is adapted from The State and Local Government Performance Measurement Sourcebook (forthcoming, GFOA).
Two clear trends emerged from a recently completed Government Finance Officers Association (GFOA) research project on current practices in performance measurement and management1 in North American local governments. First, more governments are practicing these techniques, and many more stakeholders are involved than ever before. In fact,whether it is done well or is merely a token effort, performance measurement - although not necessarily performance management - is now an expected part of a manager's job in most local governments. second, rather than …
