Abstract
Any e-organization, whether it is commercial or governmental, requires a knowledge management support in order to achieve optimal performance. Many of the technologies that serve the operations of such organizations can also support knowledge management to facilitate efficient knowledge sharing and reuse. Thus, eorganizations should be at the forefront in the use of knowledge management. This paper examines systems of knowledge management used in large organizations. The limitations of traditional organizational schemes are examined, including the tie to the traditional pre-digital knowledge unit, the multi-page document. An action research approach is taken towards the …