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A Process Model to Support Automated Measurement and Detection of Out-of-Bounds Events in a Hospital Laboratory Process
Academic journal article from Journal of Theoretical and Applied Electronic Commerce Research, Vol. 4, No. 2
Beginning of article
Abstract
Business Activity Monitoring (BAM) allows organizations to capture enterprise events from their source systems and utilize these to detect non-compliant business situations. Similar concepts may be leveraged in the healthcare domain to improve the quality of patient care and the efficiency of clinical processes. This paper introduces a generic set of constructs for formally specifying threshold values relevant for cycle time and utilization calculations. It also describes a mechanism to capture information, including thresholds, about important business parameters for Six Sigma measurement. This full set of constructs are the basis for automated measurement and monitoring …
