Abstract
Attracted by the prospective opportunities offered by the Internet for market and communication diversification, small and medium enterprises (SMEs) adopt information and communication technologies (ICT), hoping to better their performances. This study assessed the adoption of e-commerce by SMEs in Botswana. It aimed at finding out the factors that led to e-commerce adoption, the kinds of e-commerce technologies that were adopted and used, as well as the services provided with these technologies. It also identified the challenges faced by SMEs with regard to e-commerce use. A survey design was adopted in the form of a structured questionnaire, which was used to collect …