What we usually do is get ideas, judge ideas, and kill ideas - all in three seconds. But what if we nurtured and supported government employees who wanted to explore how to do things differently? What would that look like?
Governments rarely provide the conditions for encouraging creativity that leads to innovation. There are many reasons: inertia; fear of change; fear of bad publicity; lack of know-how; lack of investment of time, energy, and money; and the impact of those who benefit from the status quo. Yet, now more than ever, government needs to overcome these obstacles and fundamentally redesign service systems, making room for new and innovative ideas to flourish. The …