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Some Bare Facts about Service Bureaus
Beginning of article
PETER ROSS, SENIOR VICE PRESIDENT with Mellon Mortgage Company in Houston, said that his company last year "reduced the costs of servicing by 25 percent. Mellon Mortgage is a $30 billion services handling a portfolio of 380,000 mortgages. "For simpler, more cost-effective solutions, we look to our software provider," Ross explains. "Servicing software's mission is to provide the vehicle by which we can continue to automate our servicing function and drive down our cost structure."
"The emphasis on servicing managers to reduce costs is incredible," according to John Saelens, vice president at Data-Link Systems in South Bend, Indiana. For years, service bureaus, including Data-Link, …
