In this paper we examine the information systems (IS) literature surrounding the use of genre analysis. We look at why IS researchers use genre analysis, the insights that using genre analysis brings forth, and the resulting impact the research has. We also show that genre analysis is successfully providing an identity for the IS discipline. We use this review to provide insight into new avenues that IS researchers might explore using genre analysis, as well as show how practitioners may be able to benefit from its use.
Introduced in 1976, bulletin board systems still abound on the Internet (Yahoo Groups alone has over 2,000,000 such boards …