If Being a CRM Is the Answer, What Is the Question?

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As a field, information and records management is clearly gaining momentum in a developmental process called professionalization. Used by sociologists who study occupational fields, "professionalization" is a term describing the progress of an occupation (lower order) toward the coveted status of profession (higher order). This process affects every person in the field because as the field becomes more and more professionalized, the stature of each practitioner is enhanced, though expectations of practitioners often increase proportionately. For this reason, everyone in the information and records management field will want to understand and take an interest in the factors that are part …