By D. Keith Denton
This book documents what some of the world's most successful and innovative companies are doing to improve their recruitment, retention and employee relations. The book is designed to make Human Resources a competitive weapon. During these times of labor shortages and increased dependence on front-line people to perform their task with dependability and zeal, it is essential to enhance our ability to recruit, retain and improve employee relations. World-class companies like Merck, Hewlett-Packard, General Electric, Federal Express, Motorola, Cypress and PepsiCo share their techniques.