By Stephen L. Fink
Fink addresses, with the benefit of a Commitment Diagnostic Instrument (CDI), the immensely sensitive and important issue of commitment in the workplace. He establishes the meaning of commitment and relates the concept to the separate areas of co-workers, one's position in the organization, and to the company itself. The research-based findings are highly instructive on essential issues of management concern including employee performance, retention, intra-company relationships, and productivity. This direct, substantive, and practical work will assist managers to identify signs of employee commitment or the absence thereof. It provides methods of building and reinforcing commitment over the spectrum of workplace relationships and thereby enhances overall productivity.