By Christopher Hoenig
A hands-on guide to the art and science of problem solving--featuring examples of successful problem solvers. For executives and entrepreneurs, front-line supervisors and project leaders, this is an indispensable resource. The key principles are illustrated with brief, compelling stories that give the reader not only practical advice, but also an enjoyable way to think about how to apply it. This is one for the bookshelf of anyone who is interested in improving the way they get things done. Packed with substantive ideas, interesting stories of great problem solvers and useful how-to guidance material. Must-have for senior managers looking to improve organizational performance.