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Effective Communication Skills for Scientific and Technical Professionals
By Harry E. Chambers
336 pages
- Contributors:
- Publisher:
- Perseus Publishing
- Place of publication:
- Cambridge, MA
- Publication year:
- 2001
- Subjects:
Synopsis
Flatter, more collaborative organizational structures, combined with the pressure to translate innovative ideas into action quickly, are increasing the need by technical professionals -- such as computer programmers, design specialists, engineers, and R&D scientists -- to expand their repertoire of communication and managerial skills. In this highly accessible and practical book, Harry Chambers offers a wealth of strategies and tactics for building these skills, to the benefit of individuals, teams, ...
Flatter, more collaborative organizational structures, combined with the pressure to translate innovative ideas into action quickly, are increasing the need by technical professionals -- such as computer programmers, design specialists, engineers, and R&D scientists -- to expand their repertoire of communication and managerial skills. In this highly accessible and practical book, Harry Chambers offers a wealth of strategies and tactics for building these skills, to the benefit of individuals, teams, and companies. In his trademark shoot-from-the-hip style, Chambers identifies specific real-world challenges that technical professionals face in the workplace, and offers definitive guidelines for enhancing their communication skills -- from making presentations to giving and receiving criticism to navigating office politics. Featuring interviews with people in the trenches, as well as self-assessment tools and exercises, Effective Communication Skills will become a valued resource for technical professionals and their colleagues, trainers, and HR departments in all industries.
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Table of contents
The first page of every section is available free to non-members – click a section heading to start reading now!
- Effective Communication Skills - For Scientific and Technical Professionals *
- Other Books by Harry E. Chambers *
- Effective Communication Skills - For Scientific and Technical Professionals *
- Contents vii
- Acknowledgments ix
- Effective Communication Skills - For Scientific and Technical Professionals *
- 1 - Today's Communication Realities 1
- 2 - Building the Bridge of Effective Communication 25
- 3 - Influencing How Your Communication is Received 45
- 4 - Giving and Receiving Criticism 73
- 5 - Communicating with Your Boss 95
- 6 - Communicating Technical Information to Nontechnical People 119
- 7 - The Challenges of Effective Listening 139
- 8 - Developing Effective Listening Skills 161
- 9 - Dealing with Customers and Funding Sources 185
- 10 - Communicating Effectively in Environments of Change 211
- Effective Communication Skills - For Scientific and Technical Professionals *
- Other Books by Harry E. Chambers *
- Effective Communication Skills - For Scientific and Technical Professionals *
- Contents vii
- Acknowledgments ix
- Effective Communication Skills - For Scientific and Technical Professionals *
- 1 - Today's Communication Realities 1
- 2 - Building the Bridge of Effective Communication 25
- 3 - Influencing How Your Communication is Received 45
- 4 - Giving and Receiving Criticism 73
- 5 - Communicating with Your Boss 95
- 6 - Communicating Technical Information to Nontechnical People 119
- 7 - The Challenges of Effective Listening 139
- 8 - Developing Effective Listening Skills 161
- 9 - Dealing with Customers and Funding Sources 185
- 10 - Communicating Effectively in Environments of Change 211
- 11 - Effective Communication in Meetings 237
- 12 - Communication Skills for Managers 261
- 13 - Mastering Organizational Politics 281
- 14 - In Closing 301
- Notes 307
- Index 309
- About the Author 321