Issue Management

Social, Political, and Economic Contexts in Public Relations: Theory and Cases
Hugh M. Culbertson; Dennis W. Jeffers; Donna Besser Stone; Martin Terrell. Lawrence Erlbaum Associates, 1993

Librarian’s tip: Chap. 2 "Issues Management: Decision Making in Action"

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Management of Corporate Communication: From Interpersonal Contacts to External Affairs
Robert L. Heath. Lawrence Erlbaum Associates, 1994

Librarian’s tip: "Issues Management: From Strategic Planning to External Communication" begins on p. 270

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Public Relations as Relationship Management: A Relational Approach to the Study and Practice of Public Relations
Stephen D. Bruning; John A. Ledingham. Lawrence Erlbaum Associates, 2000

Librarian’s tip: Chap. 5 "Issues Management: A Relational Approach"

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Public Relations Inquiry as Rhetorical Criticism: Case Studies of Corporate Discourse and Social Influence
William N. Elwood. Praeger, 1995

Librarian’s tip: Chap. 8 "Philip Morris Magazine: An Innovation in Grass Roots Issue Management" and Chap. 12 "Issue Management during Corporate Mergers: A Case Study of AT&T and NCR"

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Responding to Crisis: A Rehetorical Approach to Crisis Communication
Dan P. Millar; Robert L. Heath. Lawrence Erlbaum Associates, 2003

Librarian’s tip: Chap. 21 "Issue Management during Sudden Executive Departures: Sensemaking, Enactment, and Communication"

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Excellence in Public Relations and Communication Management
James E. Grunig; David M. Dozier; William P. Ehling; Larissa A. Grunig; Fred C. Repper; Jon White. Lawrence Erlbaum Associates, 1992

Librarian’s tip: "The Issues Stage" begins on p. 146

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Public Relations Research Annual
Larissa A. Grunig; James E. Grunig. Lawrence Erlbaum Associates, vol.2, 1990

Librarian’s tip: Chap. 2 "Corporate Issues Management: Theoretical Underpinnings and Research Foundations"

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The Crisis Manager: Facing Risk and Responsibility
Otto Lerbinger. Lawrence Erlbaum Associates, 1997

Librarian’s tip: Chap. 13 "Issues Management and Stakeholder Relationships"

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The Clinton Presidency: Images, Issues, and Communication Strategies
Robert E. Denton Jr.; Rachel L. Holloway. Praeger, 1996

Librarian’s tip: Chap. Nine "Clinton's Characteristic Issue Management Style: Caution, Conciliation, and Conflict Avoidance in the Case of Gays in the Military"

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The Human Firm: A Socio-Economic Analysis of Its Behavior and Potential in a New Economic Age
John F. Tomer. Routledge, 1999

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