Business Interviewing

The body of knowledge to be mastered in a technical or professional education leaves little or no time for the acquisition of skills that cut across disciplinary boundaries. Used in all fields, these interdisciplinary skills are vital to the careers of many managers and professionals. Among them are interviewing, writing, public speaking, interpersonal relations, computer use, information search design, and development of lifetime learning skills. Hambrick's purposes are to increase the awareness of the need for these skills among professionals and to suggest ideas about how those skills may be acquired, further developed, and honed.

Containing simple techniques designed to enable a job applicant to ace his or her next interview, this guide teaches the interviewee how to handle everything from the trickiest questions to body language and from proper attire to conquering nerves. Interview myths are deconstructed and useful answers are provided for the most common interview questions. Tips on how to effectively communicate job skills and motivation level are included, as well as how to build a rapport and feeling of trust with the interviewer. Aimed at anyone seeking a job, the tools taught in this guide will impress even the most cynical of interviewers.

Discover the strategic interviewing techniques that will spell success for your organization How can you refine the job interview process in order to choose the ideal candidate? Strategic Interviewing is a hands-on resource-which outlines a six-step process that managers can use to find the right employees for the right job. Using the author's Strategic Interviewing Approach managers will learn the skills they need to Set realistic goals for the interview Clearly define what is needed to perform the job successfully Ask the questions that will predict the candidate's ability to meet the performance standards Know the answers before they ask the candidates the questions Conduct an interview that will maximize effective communication Use behavioral decision making to predict the candidate's performance From this book in the University of Michigan Business Series, managers can learn to use these proven techniques to attract, select, manage, and retain top-notch people for their organizations.

With downsizing, layoffs, and other retrenchment measures afflicting both public and private sectors, outplacement consulting has grown from a minor specialty among human resources (HR) firms and practitioners into an important industry. Meyer and Shadle explore changes that have occurred in the outplacement process - as well as its practice - to provide a clearer understanding of what it is and what it offers organizations and their employees. Clearly written and designed to assist management and their HR professionals, the book provides not only an insight into the meaning of job loss and its devastating impact on workers and the organization, but a way to help lessen the blow to both.

Human Resources for the Non-HR Manager appeals to anyone interested in management issues. The book explains why human resource issues are increasingly the responsibility of front-line managers, and not the HR department. Chapters present the basics of HR-the fundamentals of hiring, performance appraisal, reward systems, and disciplinary systems-so that any manager, regardless of his or her background or functional area, can approach these parts of the job with confidence. The book also covers the latest developments in equal opportunity law and describes the manager's responsibilities in controlling sexual harassment and managing diverse employees, including older workers and employees with disabilities. Each chapter's material is firmly grounded in the current HR academic literature, but the book's friendly, conversational tone conveys basic principles of good practice without technical jargon. Designed to make the material more accessible and personally relevant, the book includes the following special features: The book has been class tested at Arizona State University, prior to publication. Starting with chapter 2, each chapter includes several Manager's Checkpoints-these are a series of questions that help the reader apply the material to his or her own organizational context. The chapters include Boxes that describe real-life examples of how companies are responding to HR challenges. For the reader who wants more information about a particular HR topic, each chapter contains several suggestions under the heading, For Further Reading-these are references to articles published in outlets that bridge the academic-practitioner divide. Each chapter concludes with a series of Manager's Knots-presented in a question-and-answer format, these describe typical managerial problems, take the reader into some of the gray, ambiguous areas of HR, and suggest ways to apply the chapter material to real-life managerial dilemmas. An Instructor's Manual is available to instructors who adopt the book for classroom use-it contains chapter outlines, supplementary materials, and recommended materials, as well as additional Manager's Knots that might be used for classroom discussion.

A Manager's Guide to Hiring the Best Person for Every Job * Using the Master Match Matrix(TM) * How to structure the interview * Effective questioning techniques * Understanding the candidate's personality type Hiring-and retaining-great employees shouldn't be left to chance. In today's competitive job market, hiring top employees is absolutely critical. Mistakes could be costly for the company that wants to stay ahead. Yet most managers-no matter how skilled-continue to give short shrift to interviewing job candidates, as if they're letting fate, not expertise, make their hiring decisions. Now there's a comprehensive how-to guide for hiring accurately-the first time around! A Manager's Guide to Hiring the Best Person for Every Job is a step-by-step, intelligent strategy guide to hiring-and retaining-the best job candidates. Chock-full of the most valuable interviewing tools and techniques ever packed into a single volume, A Manager's Guide walks both new and seasoned managers through the 40-minute interview, pointing out highlights-and pitfalls-along the way. With more than 800 sample open-ended questions and a unique interview dialogue with play-by-play commentary, A Manager's Guide gives you tips that will get you past the traditional pat answers and interviewing superficialities and right to the heart of the interview. You'll learn: * Why "traditional" methods of interviewing are the least accurate predictors of future job performance * How to structure the interview so you're in control * Which abilities are most important to a candidate's long-term success * How to read body language and probe for the real story * How active listening can save your company thousands * How to use the Master Match Matrix(TM) to identify the trade-offs among competing candidates * How to avoid legal problems and pitfalls in the hiring-and firing-process A Manager's Guide to Hiring the Best Person for Every Job gives you a practical interviewing strategy that generates superior results. For minimum time investment with maximum return on payroll dollars, you can't beat this book.

Martin Broadwell has dominated the field of management training for over 30 years. Now, teamed up with his daughter, Broadwell presents a new edition of his handy management guide, updated and expanded to reflect the management issues of the '90s.

In this age of e-business, there is an increasing over-reliance on electronic communication and insufficient attention paid to the management of face-to-face relationships. In this fascinating text, John Hayes addresses this significant workplace issue by examining the nature of interpersonal skill: the goal-directed behaviours used in face-to-face interactions in order to achieve desired outcomes. He argues that interpersonal competence is a key managerial skill which can distinguish the successful from the unsuccessful.Providing a clearly structured and comprehensive overview of the interpersonal skills essential for effective functioning at work, this book presents a micro-skills approach to development that can be used to improve interpersonal competence, as well as explaining, through the use of illustrations and practical examples, how to read the actual or potential behaviour of those around us. This knowledge can then be used to guide the way in which we relate to others as we learn to manage our relationships more effectively.This book will be ideal for practising managers and students of business and management studies and psychology. The skills it promotes make it of great value for those in a wide range of professions (including teachers, doctors, nurses, social workers and police officers) in their everyday working environment.