The twelve essays collected here offer a wide-ranging look at the latest theory and research in conflict management. Organized around six broad topical areas, the volume explores organizational conflict, communication and conflict, negotiation and bargaining, mediation and arbitration, conflict in the public sector, and international conflict. Interdisciplinary in scope, the essays are designed to help human resource professionals, industrial psychologists and managers learn to manage conflict by identifying ways to maximize its positive effects while minimizing its negative and potentially disruptive influences.
This comprehensive Handbook, the first in a decade, provides an intensive review, integration, and evaluation of the first quarter-century of health psychology research and intervention. Because of research advances in behavioral, psychological, and social aspects of health, health psychology has created a new way of thinking about health and well-being. Working within biobehavioral and sociocultural frameworks, the 51 chapters address basic theories underlying health-behavior relationships while, at the same time, applying those theories to specific disease conditions and the promotion of health. This book is intended for teachers of undergraduate, graduate or professional courses, students in psychology and other applied health fields, health researchers, and health practitioners.
As the United States encounters more competition in the marketplace, American companies must change in order to survive. This book is designed to be a comprehensive reference to those involved in salvaging and empowering as many employees as possible. Few managers and supervisors are adequately trained to effectively handle the diverse and complex human relations problems that characterize business and industries undergoing organizational changes. Relevant management theories and research data pertaining to these human relations issues are discussed in this book. Special attention is given to effective ways to empower employees and to handle confrontations that grow from race, gender, sexual orientation, age, and emotional differences, which often emerge when organizations grow or downsize to meet competition pressures. No other work includes such a broad approach to human relations in the workplace. Chief executive officers, managers, supervisors, and students in business management courses on university levels will find this especially interesting as they deal with the dysfunctional aspects of competition manifest in the workplace. Training and development specialists and human resources professionals will also find it necessary reading.
Clinicians from many disciplines rely on this definitive reference for its consistent, topical format of case studies and paradigms in crisis resolution. This edition includes chapters on violence in society, infertility, substance abuse, and coverage of Acute Stress Disorder, a new DSM-IV category. Expanded coverage is included on hot topics such as the earthquake in Los Angeles, the Oklahoma City bombing, crisis hotlines, and the latest crisis intervention modalities. A new epilogue outlines the author's vision of the future of crisis intervention. Crisis Intervention Paradigms included at the ends of chapters can be filled out by the reader based on the case study. The completed paradigms can be found in the appendix. New appendixes cover relevant legal & ethical terms, DSM-IV criteria for PTSD and ASD, infertility resources, and the completed paradigms. * A comprehensive, current, and readable look at crisis intervention for nursing students, students in related disciplines, as well as professionals and volunteers throughout the field of health care. * Forty-six paradigms demonstrate the methodology and steps in crisis intervention. * Examines the differences between crisis intervention and other psychotherapeutic approaches to stress the similarities and differences. * Concentrates on the problem-solving process, introduces the reader to basic terminology used in this method of treatment, and explains the intervention paradigm, providing an important tool to the reader. * Examines the legal and ethical issues in psychotherapy, such as sexual harassment and malpractice to prepare the reader for these sensitive situations. * Explores the relatively new area of posttraumatic stress disorder, covering its causes, diagnoses, and treatments, to provide a well-rounded picture. * Focuses on situational crises and the stressful events that can cause them, with case studies from the author's files and theoretical material to illustrate the techniques used by therapists in crisis resolution. * Looks at the changes and crises that occur during developmental and social transitions to prepare the reader for these common crises. * Delves into the concerns of persons with AIDS/HIV, and includes the most current understanding of the disease and all its ramifications. * Examines the burn-out syndrome that is prevalent in today's high-stress environments.
This comprehensive text focuses on the transition underway in the fields of personnel and labor relations and guides the reader into the new era of human resources management. The book examines some current issues and topics that are producing solid results--results that make people feel part of the organization and that contribute to increased organizational effectiveness. The authors argue that these practices are not just passing fads, but proven concepts that should endure well into the future. The technical side of the labor relations process is also examined in depth as are training and career development, turnover, absenteeism, and substance abuse.
Farazmand and his contributors examine organizations of all kinds, types, and functions. They explain organization as (1) an organization of society with roles in the distribution and exercise of power by power elites--currently dominated by corporate power structure--and (2) as an organizing activity to accomplished human tasks and to solve problems. They also provide a succinct analysis of theoretical and conceptual perspectives on modern organizations, their functions, roles, and contributions or effects on society at local, national, and global levels.
"This text is a must for all aspiring or serving policy supervisors. It sincerely deals with a problem that has perplexed police union representatives and could go a long way toward easing labor/management confrontations regarding marginal police performance." Robert B. Kliesmet, General President, International Union of Police Associations, AFL-CIO "Burnout in Blue: Managing The Marginal Police Performer is an important contribution to professional law enforcement. Today, as never before, the volume of crime and the limited resources allocated to provide police services places tremendous demands on our law enforcemtn agecies. This already difficult situation is compounded further by police employees who perform at a marginal level, thus diminishing the efficiency and effectiveness of the organization. The information provided in this book is well researched, insightful, and practical in terms of its application to productive and successful police operations. It is must reading' for every police supervisor and manager." Jerald R. Vaugh, Executive Director, International Association of Chiefs of Police
Based on major multi-centre research in the UK, Dying to Care identifies why work stress is a problem in health care generally, and in HIV health care in particular. The similarities and differences experienced in general health care settings and in HIV/AIDS are explored in a state of the art review of research and experience in the field to date.
This book has a practical focus, and goes on to explore ways in which the unique stresses of patient advocacy in HIV/AIDS can be addressed, identifying the best approaches for management. Highlighting the practical importance of a clear distinction between the burnout and work stress for design of strategies for burnout prevention, the emergence of the concept of burnout is described and the general historical confusion between work stress and burnout examined. This will be a key handbook for managers, physicians, nurses, social workers, health advisors and counselors working in or alongside healthcare.
This work introduces the reader to contemporary theoretical and research issues and then provides a comprehensive international review of a range of professions. It identifies the main sources of stress for these specific occupation work groups and the implications for intervention.
To perform well in today's highly competitive world where technical skills have been advanced to an unprecedented degree, a singer must be able to handle incredible pressure within the performing arena; his or her ability to deal with this stress will often determine whether he or she will succeed. Why, then, do singers with less technical skill sometimes out-perform stars? Why do some stars suddenly stop performing? What is that mysterious factor that makes an electric performance? Consistent, competent performances do not depend solely upon superior vocal skills, nor are they a matter of luck. On the contrary, the best performances result from a combination of mental attitude, concrete performing skills, and excellent technical skills in that order. Yet most singers have never had the opportunity to acquire the essential skills that make for a successful career. Written as a self-help manual for singers at all levels of expertise, Power Performance for Singers is designed to teach performing artists, and especially singers, how to experience elite performance at their level. The skills outlined in this book will help singers use what they have, to enjoy their voices during performance, and to perform consistently to the best of their present ability.