Read complete books and articles on: Total Quality Management

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16 of the Best Books and Articles on: Total Quality Management

as selected by Questia librarians

1.

The Quality Management Sourcebook: An International Guide to Materials and Resources » Read Now
by Christine Avery, Diane Zabel. 328 pgs.

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The concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its wider application in service industries, government, education, and other not-for-profit agencies. A great quantity of material related to quality...
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The concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its wider application in service industries, government, education, and other not-for-profit agencies. A great quantity of material related to quality management has been produced in recent years, much of it by small presses, professional and trade associations, and consultants. The Quality Management Sourcebook is the first in-depth, international guide to the most useful material and sources of information.The book begins with the origins of quality management, explains how it evolved, examines its current situation, and explores the future. The book is divided into five main sections:* Introduction: General sources for information* Applications of total quality management* Focus on specific aspects of quality management* Quality in the future* Resource materialsThe Quality Management Sourcebook is an essential reference for everybody involved in either the theory or practice of quality management: in manufacturing, retail, banking, and insurance, the utilities industry, the transportation industry, health, education and other public services. Over 900 citations cover books, journal articles, technical reports, video training materials and software. Each is followed by a descriptive annotation. Resource materials include strategies for locating additional information; training materials; organizations; and consultants. The book concludes with a glossary of quality management terms, a name index, a title index, and a detailed subject index.
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2.

The Quality Business: Quality Issues and Smaller Firms » Read Now
by Robert A. Blackburn, James Curran, Julian North. 234 pgs.

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This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing.
3.

Quality (Chap. 17 "Critical Systems Thinking" and Chap. 21 "Quality Management Systems," and Chap. 26 "Total Quality Management through Total Systems Intervention") » Read Now
by John Beckford. 330 pgs.

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This text provides a comprehensive and detailed introduction to the theory and practice of quality in the context of 20th century management thinking. The text is intended primarily for students, but could also be of use to practising managers.
4.

The Influence of Organizational Structure on the Effectiveness of TQM Programs, in Journal of Managerial Issues » Read Now
by Sameer Prasad, Jasmine Tata, Ron Thorn. 15 pgs.

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5.

Schools of Thought in and against Total Quality, in Journal of Managerial Issues » Read Now
by Helene Giroux, Sylvain Landry. 21 pgs.

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6.

Evaluating TQM: The Case for a Theory Driven Approach, in Public Administration Review » Read Now
by Robert F. Durant, Laura A. Wilson. 10 pgs.

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7.

Total Quality Management: Empirical, Conceptual, and Practical Issues, in Administrative Science Quarterly » Read Now
by J. Richard Hackman, Ruth Wageman. 34 pgs.

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...Total quality management: empirical, conceptual, and practical...Wageman In recent years, total quality management (TQM) has become something of...decade since the core...
8.

Management of New Technologies for Global Competitiveness (Part I "Total Quality Management") » Read Now
by Christian N. Madu. 388 pgs.

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Management of new technologies is a critical factor in achieving global competitiveness. A recent survey of managers in the United States revealed that the implementation of new and advanced technologies is the most popular strategy in achieving global competitiveness. This book explores the role of...
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Management of new technologies is a critical factor in achieving global competitiveness. A recent survey of managers in the United States revealed that the implementation of new and advanced technologies is the most popular strategy in achieving global competitiveness. This book explores the role of technology in that context. The book identifies the role of new technologies in improving quality and shows that adopting a strategic total quality management will, in fact, lead to improved productivity and survivability of the firm. A thorough comparison of the Japanese and American production management practices is presented. This in-depth analysis helps to identify the problems of managing new technologies and shows that human resources management is a critical factor that should not be overlooked. Other strategies for improving global competitiveness are presented. Each of the five sections of the book deals with a major thrust that confronts management of new technologies. The book also discusses information system management and product design. The book uses real-life cases, models, and conceptual frameworks to support the views presented.
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9.

The Success Paradigm: Creating Organizational Effectiveness through Quality and Strategy ("Total Quality Management Used for Policy Development and Management" p. 179) » Read Now
by Michael E. Friesen, James A. Johnson. 214 pgs.

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Friesen and Johnson provide a multi-step approach, enabling a management team to meet the challenge of developing a "success paradigm."
10.

The Role of Organizational Climate in the Implementation of Total Quality Management, in Journal of Managerial Issues » Read Now
by Charles R. Emery, Timothy P. Summers, John G. Surak. 13 pgs.

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11.

Trends and Tools for Operations Management: An Updated Guide for Executives and Managers (Chap. 10 "Quality and Continuous Improvement") » Read Now
by Roy L. Nersesian. 276 pgs.

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Operations management is a set of disciplines that transform raw materials, labor and capital into finished goods and services. These various disciplines are discussed for an intended audience of executives and operations managers who desire to be updated on the current curriculum in business...
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Operations management is a set of disciplines that transform raw materials, labor and capital into finished goods and services. These various disciplines are discussed for an intended audience of executives and operations managers who desire to be updated on the current curriculum in business schools. The book emplains why Japan has ascended to its dominant position in global commerce largely at the expense of U.S. manufacturers. The intent is to learn lessons from Japanese achievements that can be applied to make U.S. manufacturers more competitive in the global market. Trends in operations management are augmented with new software tools (Evolver and RISKOptimizer) that can solve previously unsolvable problems in scheduling and other operational matters.
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12.

Total Quality Management: A Selective Commentary on Its Human Dimensions, with Special Reference to Its Downside, in Public Administration Review » Read Now
by Patrick E. Connor. 9 pgs.

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...Total quality management: a selective commentary on its...by Patrick E. Connor Total Quality Management (TQM) is bent on transforming...1995). "Municipal Commitment to...
13.

The Role of Expert Systems in Improving the Management of Processes in Total Quality Management Organizations, in SAM Advanced Management Journal » Read Now
by Sean B. Eom, Demetrius Karathanos. 8 pgs.

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14.

Public Sector Performance: Management, Motivation, and Measurement (Chap. 15 "Adapting Total Quality Management (TQM) to Government") » Read Now
by Evan M. Berman, Richard C. Kearney. 372 pgs.

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Taken as a whole, this volume provides a performance compass for today's public managers, helping them to reconstruct the public confidence in, and support of, government.
15.

The Rhetoric and Reality of Total Quality Management, in Administrative Science Quarterly » Read Now
by Mark J. Zbaracki. 3 pgs.

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16.

Critical Implementation Issues in Total Quality Management, in SAM Advanced Management Journal » Read Now
by Gaber Abou El-Enein, Jon G. Kalinowski, Dooyoung Shin. 5 pgs.

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