This reference provides a comprehensive treatment of all aspects of the community college in America. The volume contains broad sections on the historical development of community colleges, their mission and functions, curriculum and instruction, managerial concerns, financial issues, human resources, faculty, students, and the context in which they operate. Roughly 50 chapters, prepared by expert contributors, summarize and synthesize available research on particular topics and discuss those issues critical to the future of the community college in America. Each chapter provides detailed, bibliographic references and the volume concludes with an informative, bibliographical essay. A massive synthesis of research on theory and practice, this reference will be valued by everyone interested in the past, present, and future of the community college in America.
Preface Background of the Book The Outcome Management Model Specifying and Auditing Instructional Productivity Accounting for Academic Research and Service The Planning Process The Role of Faculty Plans Decisions About Academic Programs Reward and Productivity The Botton Line References
Human resource strategies for organization development include team-building methods to improve communication and reduce interpersonal conflict among university administrators. London describes the formation of a team of top administrators who focus on how to resolve conflict, develop employees, and involve them in decision making. The book considers performance problems such as marginal performance and abusive managers. It describes methods for enhancing attention to employee development through appraisal and feedback. New techniques such as the "ratingless" appraisal and 360 degree feedback are covered. Overall, it shows how to maintain and enhance organizational vitality in an environment of tight resources and external pressures.