Total Quality Education

This book is written for managers in higher education as well as for school principals and superintendants in schools.Total Quality Management (TQM) is a philosophy and a methodology that is widely used in business, and increasingly in education, to manage change or other processes. With the pressure for change and quality in education never more acute, this is an ideal time for readers in education to acquaint themselves with TQM.Revised and updated, this is a new edition of one of the classic guides to management in education. It introduces the key concepts of TQM in the education context, discusses organizational, leadership and teamwork issues, the tools and techniques of TQM, and will help educators develop a framework for quality management in their school, college, department or university.

This book provides a timely review of learning style research. It examines those approaches that purport to promote effective learning. It affirms the need for instructors and trainers to recognize the importance of individual learning differences and to use methods that help create a learning climate which increases the potential learning for all students or trainees regardless of their preferred way of learning.