T&D

T+D is a leading training and development magazine offering information about the latest trends and proven best practices. Published monthly, T+D includes case studies, reports on new technology, and articles on pivotal issues in the field.

Articles from Vol. 67, No. 7, July

2013 Grads Expect Employers to Develop Their Skills: A New Study Shows That Many Recent Graduates Don't Feel College Was Enough, and Are Looking to Companies to Fill the Gap
Graduates from the class of 2013 are betting on their future employers for formal training, but they may be disappointed, according to a new study by Accenture, a global management consulting firm. Although 77 percent of this year's graduates expect...
Active Listening Leads to Business Success: Learning to Be an Active Listener Will Increase Your Leadership Capabilities-And Guide You on a Path toward Personal and Professional Success
Successful leaders assert that listening is a key factor to their effectiveness. These executives actively probe and challenge the information they receive so they can build a strong knowledge base of fresh ideas and insights. Unfortunately, the...
A Management 180[degrees]
Samsung has not always been a leader in the electronics industry. In the company's history, 1987 stands out as the year it began to transition to being the global giant it has become today. A contributing factor has been the leadership of Kun-hee Lee,...
At a Distance
As anyone who has ever tried to manage a remote team knows, keeping members productive and engaged brings a unique set of challenges. But sustaining a collaborative, energized, high-performance remote team isn't magic. It's entirely possible by understanding...
Avoid Sales Coaching Failure
For decades, companies have trained and retrained their sales managers on how to coach their sales reps. Yet many organizations report that their sales managers do not coach well enough or often enough to maximize sales performance. So why is it...
Be Ready for Opportunity: Craig Wiggins's Career Journey Has Taught Him to Always Be Prepared
WHAT SPARKED YOUR INITIAL INTEREST IN THE LEARNING PROFESSION? [ILLUSTRATION OMITTED] My mom is a science teacher, and from her I learned that helping others learn how to learn is one of the noblest things you can do in life. HOW HAS YOUR...
Design with the User's Needs in Mind
These days, traditional models in computing and education are challenged by new paradigms, expectations, and behaviors that ubiquitous, touch-based technologies create. Mobile learning opens up a world of possibilities for building richer experiences...
Develop RFPs That Produce the Best Outcomes: A Well-Designed Request for Proposal Makes It Easy for Suppliers to Give You the Information You Need to Choose the Best Solution
As the procurement function has extended to learning and development, the number of requests for proposals (RFPs) has reached blizzard proportions. Just as a snowstorm flattens perspective and obscures detail, this "whiteout" may have muddled the difference...
Does Texting Affect Emotional Intelligence? Digital Communication Stands in the Way of Face-to-Face Communication and Interpersonal Relationships
The single biggest problem in communication is the illusion that it has taken place.--George Bernard Shaw B @ mtg b&e Wed. C U @ 9 No, this is not a new programming language or a secret code in some clandestine society; it is a sample of...
Excellent Sales Coaching Leads to Big Gains: A New Sales Coaching Strategy Improves the Performance and Sales Results of Internal Associates
The following story was shared by Ben Alcid, vice president of field development and advanced markets at MetLife, and Melanie Dumas, MetLife's director of field development. [ILLUSTRATION OMITTED] CLIENT MetLife Annuity Product Wholesaling...
Gameful Design for Learning: The Features That Make Games Fun Are Exactly What Need to Be Incorporated into Workplace Training
"Fun is just another word for learning." This sentence does not stem from some lofty education pamphlet or e-learning supplier brochure with the inescapable stock image of a group of Millennials smiling and excitedly pointing at some nondescript laptop....
Help Wanted: High-Potential Leaders: Survey Examines How Organizations Are Defining Critical Leadership Skills for the Future
Talk about a skills gap: According to a survey by the talent management solutions firm Right Management, the top concern for HR executives is the lack of high-potential leaders in today's workforce. Another pressing concern is an apparent shortage...
Leadership Effectiveness through Dialogue: Leadership Conversations: Challenging High-Potential Managers to Become Great Leaders
By Alan S. Berson and Richard G. Stieglitz Jossey-Bass, 320 pp., $27.95 [ILLUSTRATION OMITTED] As more transitions occur in organizations, new leaders are needed to fill the seats of those moving onto bigger and better roles. However, those selected...
MIA: Women in the Executive Suite: Women with Leadership Capabilities Are Abundant. Why Aren't They Getting the Top Jobs?
Fifty years after the feminist wake-up call, why are women still so vastly outnumbered in key leadership roles in business? Women make up 49 percent of the U.S. workforce, but they account for only 4 percent of corporate CEOs, 14 percent of executive...
Mobile Learning 101
"Just click the HTML5 box to convert all of your e-learning courses to mobile learning." Sound familiar? With the boom in using mobile devices as a tool for learning, many of the software companies are marketing a one-click solution for your mobile...
Quite a Buzz at ASTD 2013
More than 9,000 training and development professionals attended ASTD's 2013 International Conference & Exposition in Dallas in May to learn about the latest trends in learning and development, and to connect with practitioners from around the globe...
Setting the GOLD Standard
How does an organization that didn't exist 16 years ago, and is today a global enterprise with more than 60,000 employees, about 700 blue-chip clients, and more than 70 operating centers in 18 countries ensure that it has the right leadership training...
The Explosion of Mobile
During this year, ASTD is celebrating its 70th anniversary. It's the perfect time to look back on what has been and look forward to what could be. [ILLUSTRATION OMITTED] I'm sure we can all admit that technology has changed the way we work, live,...
The Long View
David Vance is former president of Caterpillar University, which he founded in 2001 to ensure the right education, training, and leadership were provided to achieve Caterpillar's corporate goals and efficiently meet learning needs. Prior to that position,...
Three Qualities of Highly Successful Change Agents: A Research Study Highlights the Capabilities That Enable Professionals to Be Effective Change Agents in Their Organizations
Why do some leaders and managers succeed against the odds to facilitate and influence change? There are many theories and viewpoints, but there is little guidance on what distinguishes low-performing change agents from high-performing ones. [ILLUSTRATION...
Why? X 5: The Perfect Equation for Achieving Lasting Change: Before Initiating Your Next Organizational Change Effort, Be Sure to Ask Why-At Least Five Times
When starting any major change initiative, you need to ask some tough questions--and answer them honestly. Moe Glenner, organizational change expert and author of Selfish Altruism, recommends using the Five Why Method of Change to successfully dig...