Journal of Organizational Culture, Communications and Conflict

Semiannual journal publishes theoretical and empirical works in business oriented areas of organizational communications and behavior, conflict resolution, and human resources management.

Articles from Vol. 8, No. 1, January

Comparing Apples to Apples: Insuring Consistency of Measurement with the Balanced Scorecard
ABSTRACT Performance evaluation is one of the most complex measurement issues in management accounting. Despite the assertion that measurement of the performance of the individual be divorced from measurement of performance of the business unit,...
Coping with the Impending Labor Shortage
ABSTRACT Organizations are faced with the real possibility of a coming labor shortage. Today's HR manager will be an integral part of coping with the effects of this shortage and finding solutions through various avenues. Presented are discussions...
Digital Depression, Stress, and Burnout: Same Song, Different Verse
ABSTRACT Digital depression is the term given to the feeling of being overwhelmed and overworked by technology. With fewer employees doing more work in nearly every industry, people are feeling the drain both mentally and physically. What many employees...
Enumeration of the Organizational Culture Prescribed by the Deming Theory of Management
ABSTRACT Dr. W. Edwards Deming (1900-1993) is widely credited as the management philosopher most influential in the economic recovery of post-war Japan as well as the 20th Century ascent of quality as a strategic approach toward organizational leadership...
Job Attribute Preferences: Are There Gender Differences?
ABSTRACT This study examines job attribute preferences of women and men through the use of a study including 120 college students in a four-year university in a suburban northeast area. Results are compared to those of a similar study conducted...
Job Satisfaction in Older Workers: The Case of a Garment Manufacturing Company in Northwest Arkansas
ABSTRACT Previous research in the area of age and job satisfaction has shown a positive relationship between employee age and reported levels of job satisfaction. Several models have been proposed to explain this relationship, including both a life...
Negotiator's Trust and Distrust Perceptions and Mediation Strategies
ABSTRACT Though previous research on negotiation has focused the choices of strategies by third parties, not many of them looked at the consequences of those most-preferred strategies on negotiator behavior and attitudes. This study based on theories...
Quality of Work-Life Issues, the Needs of the Dual-Career Couple Employee Perceptions of Personnel Practices: A Study of Rural America Barometer for Human Resource Managers
ABSTRACT America's work force has undergone a transformation over the past forty years. The Census Bureau reported that in 1997 only 17% of all families conformed to the 1950s model of a wage-earning dad, a stay-at-home mom, and one or more children....
Resolving a Paradox between Mentoring, LMX and Charisma: A Process Approach to Leadership Development
ABSTRACT Charismatic leaders reject the status quo and have goals, methods and behavior outside the accepted norms for the organization (Conger & Kanungo, 1987; Yukl, 1993), indicating that they would be members of the 'out' group in leader-member...
Using the Kano Model of Customer Satisfaction to Define and Communicate Supervisor Expectations
ABSTRACT The primary principle of Total Quality Management suggests that providers achieve success by understanding and satisfying customers' needs. This study uses a paradigm of the "supervisors are the customers" and the Kano Model of customer...