Journal of Organizational Culture, Communications and Conflict

Semiannual journal publishes theoretical and empirical works in business oriented areas of organizational communications and behavior, conflict resolution, and human resources management.

Articles from Vol. 13, No. 2, July

A Study of the Management Leadership Style Preferred by IT Subordinates
INTRODUCTION Since the 1960s and 1970s, the world has seen tremendous technological and social changes. The world has figuratively, gotten smaller, and has become more complex and inter-related (Friedman, 2005). Today, organizations have to be more...
Correlates of the Bases of Power and the Big Five Personality Traits: An Empirical Investigation
INTRODUCTION Kotter (1977, p.125) stated that "A misunderstanding is becoming increasingly burdensome because in today's large and complex organizations the effective performance of most managerial jobs requires one to be skilled at the acquisition...
Emotional Contagion in the Electronic Communication Context: Conceptualizing the Dynamics and Implications of Electronic Emotional Encounters in Organizations
INTRODUCTION Electronic communication at work is a relatively new social phenomenon that contributes importantly to organizational behavior. Research has confirmed that in the last decade alone, electronic communication has changed organizational...
Linkages among Employee Perceptions of Organizational Commitment to the Green Movement and Organizational Culture, and Their Perceived Impacts upon Outcomes
INTRODUCTION In this research, we consider how employee perceptions of the organization's commitment to the "green" movement and employee perceptions that the organization has implemented green practices in a high quality manner. A stimulus for...
Organizational Culture in the Restaurant Industry: Implications for Change
INTRODUCTION Employee perspective with regard to organizations has been shown to have effects on the success of the organizations. Having employees with appropriate attitudes will enhance the probability for success in any company in any industry...
The "Home Team" Approach to Service Quality: Linking and Leveraging Communications between Human Resources, Operations and Marketing
INTRODUCTION Organizations that have a successful service orientation--that have the ability to consistently create and deliver service quality--are often said to be high performance firms (Homburg, Hoyer & Fassnach, 2002; Lytle & Timmerman,...
The Use of Training Groups (T-Groups) in Raising Self and Social Awareness and Enhancing Emotionally Intelligence
A COMMENT ON THE CHOICE OF VOICE Emotional intelligence (EQ) is about being aware of your own emotions, being aware of the emotions of others, respecting and appreciating the importance of emotions in daily interactions, and learning how to manage...