Uncovering the mystery of Customer Relationship Management analysisthe job of performing profitability analysis was kicked around the First Federal Savings Bank of Florida in Lake City, Fla., for three years before finding a home in the operations department....
Check 21 poised to facilitate electronic check clearingThink about today's labor-intensive and costly process for handling, sorting and physically transporting paper checks. Now, imagine check truncations at the point of presentment. Imagine capturing...
Following ProtocolEducating employees to spot potential security breachesCommunity banks prevent little more than half of check frauds attempted at their banks, according to a recent trade association survey. But experts say it doesn't have to be that...
Recognizing Reg BurdenRule by rule, community banks for years have been shouldering an ever-growing weight of complex, costly, time-consuming regulation. Today, community banks like mine are bowing under the strain. New rules on corporate governance,...
Ties That BindICBA celebrates decades of relationship buildingTechnology concerns, increasing competition, new laws and regulations-and simply the dynamic state of the world in general-make doing business in our fast-paced society more challenging than...
Facing down executives of Merril Lynch and American Express Centurion Bank, which both own Industrial Loan Companies, Terry Jorde, president and CEO of CountryBank USA in Cando, N.D., defended the longstanding public policy against mixing banking with...
Volatile IssuesAgency preferred stock prices vary directly with interest rate movementsThe prices of floating-rate agency preferred stocks can be expected to go down when rates go down and to go up when rates go up. This phenomenon is partially determined...
Karen Thomas champions community banks as ICBA's chief regulatory activistHer words are polished and precise. Her demeanor is warm but professional. She exudes efficiency and a mastery of the topic at hand.Poised behind a glossy hardwood table before...