As I write my last column as ICBA president, you're probably assuming that I will finish this and then I'll be "out of here." Not on your life. Though this is my last column, I will continue to work with you to ensure that community banking will continue...
Five basic components make up a profitable sales culture Today selling is becoming an integral skill of banking. With a burgeoning array of industry products and competitors, bank employees can no longer afford to sit back, wait and be order takers for...
Your bank's ownership succession can be managed, but it takes planning reserving your bank's independence in the face of repeated buyout offers and other threats does not happen by accident. Keeping your bank independent involves learning and implementing...
Easily swatting the Y2K bug, bankers Make the best of a long, pesky ordeal Like every other bank across the country, the Commercial Bank of Volusia County had worked hard throughout 1998 and 1999 preparing for the century date change, testing and retesting...
New promotional materials are ready for April's Community Banking Month celebrations It's a challenging time to be a community banker, but it can also be a fun time. And community bankers need to toot their horns and wave the colors of their flag more...
Small business owners say good bankers, are worth far more than just dollars and cents After 27 years as a small business owner, Jerry Gidry offers wouldbe entrepreneurs one bit of advice: Surround yourself with three people you trust--an accountant,...
ATM networks could put community banks on track for e-commerce The Internet is changing the definition of customer service in banking. Bank customers still want to feel special through personal service. But more and more customers today also crave the...
Training and quick thinking leads to robber's speedy arrest Bruce Erusha is cool under pressure. When held at gunpoint during a bank robbery a few months ago, the 44-year-old president of Farmers Savings Bank in Walford, Iowa, kept his composure. He...
Interest rebate idea solves a Wisconsin banker's dilemma of funding church loans Community banks are '111 business to make loans from deposits. Lending to churches, however, traditionally poses several difficulties no matter how badly banks may want...
Watershed privacy standards for financial institutions require study and preparation The Gramm-Leach-Bliley Act of 1999 significantly changes how the banking industry will treat customers and their information. In some cases, the law not only creates...
Golden Rule ethic makes North Carolina bank a favorite for investment services When the 18,000 residents of Asheboro, N.C., need banking or investment services, they have no shortage of possible choices. A number of banks have branches in town, from...
Crank up core deposits to let them work for you Core deposit funding is becoming increasingly difficult for community banks. How do you attract and retain customers and continue to crank up your core deposits at the bank? This article offers some unique...
Hand-held electronic devices spawn a new kind of credit card criminal A sales clerk at Bloomingdale's flagship store in New York was arrested in November after a customer noticed that the clerk had swiped his card twice-once in the store's card scanner...