Chief Executive (U.S.)

Relationship marketing can be demanding, But today's CEOs know that it is also critical-and if done right, rewarding. Customer loyalty is said to be dead, and today, customers can move on with a phone call or the click of a mouse. But it is possible...

Two years ago, the legendary founder of Apple Computer was asked, "Could technology help by improving education?" Steve Jobs' response, as reprinted in the Blumenfeld Education Letter, was revealing: "I used to think technology could help education....

More non-North American reports were analyzed this year than ever before. One in nine we reviewed 10.7 percent) on inated from outside the U.S. Among the notables: Reuters for and away leads the international contingent, its product consistently exemplary,...

Chuck Lee doesn't have to stray far from work to find his favorite golf hole. "It's the sixth on the Tournament Players Course (TPC) at the Four Seasons Resort and Club at Las Colinas," he says. "The hole runs right by our Dallas headquarters, and sometimes...

The capitalists will sell us the rope by which we hang them," V.I. Lenin once declared. These days, they're giving away the rope for free. While liberal advocacy groups are rarely Leninist, U.S. companies do finance many left-of-center non-profits. This...

The management succession program that brought Carly Fiorina of Lucent in as the new CEO at HewlettPackard was one of the most publicized of its kind-and probably deserved the press attention it received. It had all the elements. The company, with 123,000...

175 years ago, Baltimore Gas and Electric produced the very first annual report. Some companies, it seems, might need another 175 years to get it right. CE's 16th annual assessment of which companies are delivering knockouts-and which are down for the...

In alarming survey of more than 400 HR managers finds that depression among employees is rampant in the American business community. More alarming, 56 percent of the managers surveyed said depression had exerted a negative effect on productivity at their...

Whether you're content with your current position or restless for a new challenge, you're going to have to negotiate another contract at some future time. The compensation in salary, bonus, equity, and options for your efforts also promises to become...

University Shadow Boxing THE SHADOW UNIVERSITY: The Betrayal of Liberty on America's Campuses. By Alan Charles Kors and Harvey A. Silverglate. The Free Press, $27.50, 415 pp. Before you contribute, lend your good name, or send your child to a university...