Policy & Practice

A professional journal publishing articles on current health and human services issues for wide audience. Coverage includes social policy issues, reports of significant works of human service practitioners, social work theory and legislation, and editoria

Articles from Vol. 66, No. 3, August

Affiliates' Corner
American Association of Food Stamp DirectorsThe American Association of Food Stamp Directors board is working hard on this year's conference set for Burlington, Vt., Oct. 26-29. The theme is "Fall and Food Stamps - Changing Colors." This is an appropriate...
Application Service Provider the Way to Host Services Data
The issue is control. Who has it, consumer/citizen or government/supplier? Can it be effectively shared by more than one interested party at a time? Is it simply a matter of policy or is it something that transcends into the realm of inalienable civil...
Auto-Dialer Helps Increase Child Support Payments in Arizona
In 2004, the National Training Conference in Washington offered a workshop titled "Harnessing Technology to Improve Child Support Services." At this workshop, North Carolina child support staff demonstrated that early case monitoring and intervention...
Child Protection: Using Research to Improve Policy and Practice
Child Protection: Using Research to Improve Policy and Practice By Ron Haskins, Fred Wulczyn and Mary Bruce Webb/Brookings Institution Press/ soft cover/268 pages/First Edition/ISBN-13: 978-0-8157-3514-4. $22.95The National Survey of Child and Adolescent...
Editor's Note
IT system infrastructure is an important element of any agency operations. The basic foundation of every agency communications, operations, servicing, accounting and other systems rests on a healthy, reliable platform that enables staff function. Most...
Good Enough for Government Work
Good Enough for Government Work! Which of us in government has not been irritated that the expression is used in characterizing civil servants as less talented and hardworking than those outside of government? Made famous, and originating during World...
Initiative Aims to Provide Standards for Child Welfare
If we were to conduct a scan of public child welfare in the United States, odds are that we would be unable to find two agencies that approach their work in the same way. To a certain extent, this variance between agencies is necessary. Every community...
In Our Do'ers Profile, We Highlight Some of the Hardworking and Talented Individuals in Public Human Services. This Issue Features Uma Ahluwalia of the Montgomery County (Maryland) Department of Health and Human Services
Name: Uma Ahluwalia Title: Director, Department of Health and Human Services, Montgomery County, Maryland [ILLUSTRATION OMITTED] Years of Service: 18 months in current job; over 18 years of health and human services experience Rewards of...
Lessons Learned from Technology Projects in Maine State Government
In 2005, I was asked to assume the duties of information technology director for the Maine Department of Health and Human Services. Part of my charge was to help salvage the state Medicaid Information System project, whose implementation had gone terribly...
Most Common Writing Mistakes
Most writing errors are a mixture of misspellings and grammatical errors, although these days there is an increasingly thin line between what is right and what is acceptable as proper usage, what is literate and what's colorful. Over my past 31 years...
My Dirty Dozen and the Roadmap
Throughout my career, I have been both blessed and cursed to be involved in the development of a number of information technology projects. It is a perilous journey laden with multiple risks and great rewards. My experiences have ranged from simple...
Newsmakers
Sharlynn Bobo, director of the D.C. Child and Family Services Agency, has resigned. Roque Gerald was named as interim director.Florida Department of Children and Families Secretary Bob Butterworth resigned after exceeding his 18-month commitment to Gov....
Numbers in the News
* The children's share of the federal budget inched up 0.7 percent from fiscal year 2006 to 2007 (1.6 percentage points slower than the gross domestic product) while the non-child portions of three major entitlements (Social security, Medicare and Medicaid)...
Our Do'ers Profile
In Our Do'ers Profile, we highlight some of the hardworking and talented individuals in public human services. This issue features Uma Ahluwalia of the Montgomery County (Maryland) Department of Health and Human Services.Name: Uma AhluwaliaTitle: Director,...
Social Enterprise Collaboration for Improved Client Outcomes
Record high gas prices, the rising cost of food and a struggling economy are only a few of the realities facing families across the country today. For many, the only alternative is to seek assistance from the community, including government assistance...
Taming the Flood the Iowa Way
On June 16, the day after Father's Day, a simple e-mail was sent from central headquarters in Des Moines to local leaders of the Iowa Department of Human Services. "Immediate attention," read the subject line. [ILLUSTRATION OMITTED] The one-paragraph...
The Key to Alternative Methods of Service Delivery
Due to declining administrative budgets, which often translate to decreasing field staff, and increasing caseloads resulting from the recessionary pressures in the economy, state and local governments have turned to alternative methods of delivery...
Turn Your Clients into Advocates
Marketing isn't usually the main focus of human service agencies. It isn't even one of the top 10 priorities. Hampered by budget cuts, high employee turnover, a tidal wave of paperwork and a fractured system of public and nonprofit delivery, most agencies...
Using Automation to Transform the Lobby
San Joaquin County Human Services Agency's Automated Lobby Flow, Client Appointment And Eligibility Worker Caseload Balancing SystemSan Joaquin County is east of San Francisco and sits in the middle of California's Central Valley. Agriculture is an important...
Using Automation to Transform the Lobby: San Joaquin County Human Services Agency's Automated Lobby Flow, Client Appointment, and Eligibility Worker Caseload Balancing System
San Joaquin County is east of San Francisco and sits in the middle of California's Central Valley. Agriculture is an important part of the local economy but contributes to seasonal unemployment. The population has been steadily increasing in the valley...
Washington Update
Congressional Timetable Grows Short The number of days left for Congress to complete its "to-do" list this year is rapidly growing shorter. With the fall election season about to move into high gear, legislators are looking to adjourn for their...
West Virginia Social Worker Killed during Home Visit
The West Virginia chapter of the National Association of Social Workers is calling for better protection for social workers after one of its own went missing while making a scheduled home visit. Brenda Lee Yeager, 51, of Lincoln County, disappeared...
West Virginia Social Worker Killed during Home Visit
The West Virginia chapter of the National Association of Social Workers is calling for better protection for social workers after one of its own went missing while making a scheduled home visit.Brenda Lee Yeager, 51, of Lincoln County, disappeared in...