Policy & Practice

A professional journal publishing articles on current health and human services issues for wide audience. Coverage includes social policy issues, reports of significant works of human service practitioners, social work theory and legislation, and editoria

Articles from Vol. 67, No. 4, August

42nd Annual ISM Conference to Open on Aug. 30
All things are ready for the 42nd annual ISM Conference, which will be held at the Chicago Marriott Downtown on the Magnificent Mile from Aug. 30 through Sept. 2. The theme of the conference is "Winds of Change: Smart Choices in Tough Times." The agenda...
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ACS Helps Oklahoma Agency in Award-Winning Effort to Help Citizens
DALLAS -- Some elderly and disabled residents in Oklahoma now have access to cash benefits that they may not have known existed, courtesy of an award-winning effort by the state's Department of Human Services, with assistance from Affiliated Computer...
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A Happy Problem
"A happy problem." That's the oxy moronic phrase my mother used to describe challenges arising from something that was generally positive, but fraught with complications. The recession that began in late 2007 is now recognized as one of the worst economic...
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A One-Stop Shop for Service Delivery
Jobs are scarce. Housing costs are on the rise. Food expenses continue to mount. And millions of Americans remain uninsured. In recognition of this crisis, the American Recovery and Reinvestment Act provides unprecedented levels of support for struggling...
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California School's Focus on Public Welfare
Summer institutes at the University of California, Davis, bring people to campus for weeklong programs on new developments, best practices and the latest ideas about effective delivery of services. [ILLUSTRATION OMITTED] "Our summer institutes...
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Fixing What's Broken: A Rational Model for Funding State IT
The accelerating pace of technology-driven innovation fuels rising citizen expectations. Yet the fragmented delivery of government services appears to be antiquated when compared to other industries where the consumer experience is engineered to produce...
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Health Information Technology: New Tool for Transformation
In decades past, physicians only needed a handful of items in their black bags: a stethoscope, thermometer, blood pressure cuff, reflex hammer, otoscope, prescription pad, and a handful of supplies were all that was required. Today, an Internet-capable...
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Helping Vets Get Their Well-Earned Benefits
Washington state's main social and health service agency is moving on two fronts to help veterans get the benefits they are due for their military service. [ILLUSTRATION OMITTED] * Over the past 6 years, a Department of Social and Health Services...
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How to Write a Proposal
Government contracting is a vast marketplace for private-sector companies, exceeding over $400 billion a year in the United States. The passage of the American Recovery and Reinvestment Act of 2009 will create thousands of new contracting opportunities....
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In Passing
Barbara D. Matula, director of the North Carolina Division of Medical Assistance from 1979 to 1996 died Monday, June 1, 2009 at her home in Raleigh, N.C. She had cancer. [ILLUSTRATION OMITTED] A highly regarded figure in health care policy nationally...
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Let's Get the Story out to the Field
The calls keep coming. Over the last several months, state public welfare and social service agencies have received a steady stream of inquiries from the media about what's going on in our offices. How many people are coming through our doors? How...
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Moving from In-Line to On-Line-Citizen-Driven Self Service
After Hurricane Gustav tore through the Louisiana and surrounding coastal regions, a record-breaking 2 million people received disaster food stamps, drastically increasing the number of previous recipients. The overwhelming need for assistance resulted...
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New Approach to Procuring Medicaid Technology
At one time, Missouri, like most states, suffered from fragmentation in the health care industry. For years, crucial information regarding a patient's current health status was not available to providers at the point of care. Most patient data were...
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Our Do'ers Profile: In Our Do'ers Profile, We Highlight Some of the Hardworking and Talented Individuals in Public Human Services. This Issue Features Bill Hogan, Commissioner of the Alaska Department of Health and Social Services
Name: Bill Hogan Title: Commissioner, Alaska Department of Health and Social Services Years of Service: I've been in my current position one year, after serving as DHSS deputy commissioner and as Alaska's first director of the Division of Behavioral...
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Reducing Fraud and Abuse
One of the most discussed items in the health care reform debate has been reducing fraud and abuse in the Medicaid Program. The Senate Special Aging Committee conducted a hearing on Medicare and Medicaid fraud on May 6. While senators heard testimony...
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Rethinking How Technology Helps and Hurts Those We Serve
Consider these: Examining information technology from the perspective of how it can enable and hinder the experiences citizens have when interacting with government. When is technology a barrier and when can it be a critical part of improving service...
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Rethinking Human Service Delivery: With a Family Focus
Joe on Staten Island used it so his son would receive a nutritious lunch every day at school. Jill in the Bronx used it to discover that she qualifies for public health insurance. And the Jones family, after both parents got laid off, used it to help...
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Serve Not Because of Hard Times, but in Spite of Hard Times
Lately there has been a slew of press reports, the overwhelming number of which were about how state public human service agencies are doing a lousy job in meeting their clients' needs. Mostly, these reports depict state agencies' delivery of welfare...
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Stimulus Money Boosts Health Clinics Serving Poor
Homeless teenagers at a central Colorado shelter are feeling the effect of the government's economic stimulus package. It's the feeling of a dentist's drill. The 20 runaway youths living at the Urban Peak shelter had no regular dental care until...
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Stimulus Spending
P&P: What are the biggest opportunities and challenges for human service agencies as they implement the Recovery Act? Greenberg: In this recession, the nation's unemployment rate is already higher than at any time since the early 1980s. Human...
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Strengthening Policy: Through IMS Technology in Health and Human Services
There are reasonable arguments that technology, particularly its use in communication and information sharing, has latent negative consequences in contemporary society. Credible examples of these consequences are depersonalization of relationships,...
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Tennessee to Increase Inspections of Child Care Transportation Providers
NASHVILLE, Tenn. -- Child care providers across Tennessee who transport children are facing increased inspections again this summer. The Tennessee Department of Human Services is cracking down with extra monitoring visits, and even surveillance, to...
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The Big Question over the Luzerne County's Scandal
The Luzerne County judges' scandal has many people around the country asking whether it is happening elsewhere. This is a complicated question. First, the combination of judges accepting bribes to enrich themselves at the expense of the thousands...
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Washington Update
House and Senate Continue Work on Health Care Reform Both the House and Senate continue to develop their respective versions of a comprehensive health care bill. Despite earlier intentions to finish work before the August break, it seems clear now...
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