The Journal of Business Communication

Publishes manuscripts that contribute to knowledge of business communication. Communications include composition/technical writing, information systems, organizational, and corporate dialogues.

Articles from Vol. 40, No. 1, January

Could Communication Form Impact Organizations' Experience with Diversity?
In this paper we argue that cultural diversity can be advantageous or detrimental for organizations depending on organization members' communication. We introduce three forms of communication explored by W. Barnett Pearce, each of which differs in...
Speaking the Language of the Bottom-Line: The Metaphor of "Managing Diversity"
This study explores the metaphor of managing diversity and its related discourses that dominate current business communication about the changing workforce. We examine the language employed in practitioner-oriented texts and consultant websites on...
Successful Sino-Western Business Negotiation: Participants' Accounts of National and Professional Cultures *
Chinese and Western interviewees related their experiences of culture in Sino-Western business negotiation focusing on the Chinese. Regarding Chinese cultural influences on negotiations, both groups pointed to the Chinese cultural value of personal...