The Journal of Business Communication

Publishes manuscripts that contribute to knowledge of business communication. Communications include composition/technical writing, information systems, organizational, and corporate dialogues.

Articles from Vol. 33, No. 4, October

An Approach to Developing Communication Strategies for Enhancing Organizational Diversity
Diversity in the workplace is a phenomenon of great strategic and operational consequences for both public and private organizations. The study presented in this paper is part of an ongoing two-year research project to foster and maintain diversity within...
Building a Shared Understanding and Commitment to Managing Diversity
This study examined the perspectives of both employees and senior managers in one organization to determine if the communication between advisory panels representing diverse groups of employees and senior managers resulted in a shared understanding and...
Business Communication and Diversity in the Workplace: A Guest Editorial
In 1994 I chaired a panel, "Communication Related to Diversity in the Workplace," at the 59th Annual Convention of the Association for Business Communication held in San Diego, California. At that time I proposed a special issue of The Journal of...
Cultural Diversity in the Workplace: The State of the Field
The challenge posed by the increasing cultural diversity of the U.S. workforce is perhaps the most pressing challenge of our times. Scholarship on this increasing diversity has produced general overviews on diversity and related issues, essays that offer...
Diversity, Perceptions of Equity, and Communicative Openness in the Workplace
This essay broadly explores the relationship between workforce diversity and resulting perceptions of inequity in the workplace, presenting communicative openness as a solution to many organizational problems associated with increasing diversity. More...
Flexible Mentoring: Adaptations in Style for Women's Ways of Knowing
This study examines the influence of epistemology on women's perceptions of the workplace, themselves, and their work, and the relationship of these perceptions to career mentoring. Three epistemological categories, based upon theoretical definitions...
Muddles and Huddles: Facilitating a Multicultural Workforce through Team Management Theory
With the increasingly multicultural workforce, companies are implementing programs to address diversity. This paper suggests two avenues of guidance for organizations adopting a multicultural approach. First, businesses can profit from experiences in...
The Deep Structure of the Field
Critical theory examines how ideology frames and limits discourse for all organizational members and a critical theory perspective explores the meanings of symbolic aspects of communication with respect to those frames and limits. Critical theory focuses...
Workplace Readiness for Communicating Diversity
The American workplace has become more multiculturally diverse in the last three decades. Many companies have recognized the benefits of a multicultural workforce and have supported diversity efforts in a number of ways. However, there are still problems...