Social Behavior and Personality: an international journal

Articles from Vol. 38, No. 10, 2010

Customer-Related Social Stressors and Emotional Exhaustion: The Mediating Role of Surface and Deep Acting
The role of surface acting and deep acting in mediating the relationship between customer-related social stressors (CSS) and emotional exhaustion were examined in this study. Employees (N = 310) working in the call-center industry were surveyed. Data...
Read preview Overview
Differentiating Shame and Guilt from a Relational Perspective: A Cross-Cultural Study
In this study we used the self-afflicted versus other-afflicted model to differentiate between shame and guilt among Chinese and American college students. Two scenarios with the same background but a different combination of protagonists were used to...
Read preview Overview
Explicit and Implicit School Satisfaction
A total of 124 high school students reported their explicit and implicit school satisfaction using the School Satisfaction Subscale (SSS) of the Adolescent's School Well-being Scale and the Single Category Implicit Association Test (SC-IAT). The results...
Read preview Overview
Helplessness, Depression, and Social Support among People Being Treated for Tuberculosis in South Africa
Based on the outcome of a previous qualitative study in the same setting it was hypothesized that assessing the prevalence and severity of helplessness and depression, and the quality of social support among people with tuberculosis (TB) may provide...
Read preview Overview
Integrating Experiential Value of Blog Use into the Expectation-Confirmation Theory Model
In this paper the value of including experiential value in expectation-confirmation theory (ECT) when studying continued use of a weblog (blog) site is investigated. Original models examined cognitive beliefs and effects that influence a person's intention...
Read preview Overview
Knowledge Transfer Via Personnel Mobility: The Effect of Knowledge about the Distribution of Information
The effect of knowledge about the distribution of information on knowledge transfer was examined to understand why some organizations are able to benefit from personnel mobility while others are not. The authors proposed that shared context moderated...
Read preview Overview
Leadership and Teamwork Paradigms: Two Models for Baseball Coaches
Two popular leadership models were examined: transformational/transactional leadership and leader member exchange (LMX). The aim was to assess which model is the most appropriate to use when coaching a baseball team to build teamwork. While the transformational/transactional...
Read preview Overview
Online Intrusion Behaviors: Sequences and Time Intervals
In this study we model the sequences and time intervals of online intrusion behaviors. To maintain network security, intrusion detection systems monitor network environments; however, most existing intrusion detection systems produce too many intrusion...
Read preview Overview
Relationships among Teamwork Behavior, Trust, Perceived Team Support, and Team Commitment
Our aim in this study was to probe into the factors of team members' team commitment in order to determine if members' teamwork behaviors significantly influence their trust, and if the members' perception of team support influences their attitude or...
Read preview Overview
Rural Tourism: Perspectives from Social Exchange Theory
In this study, rural residents' attitudes toward rural tourism were investigated and analyzed factors from a social psychological perspective. It was found that residents who were economically dependent on rural tourism tended to have more positive attitudes...
Read preview Overview
Social Capital, Cooperative Performance, and Future Cooperation Intention among Recreational Farm Area Owners in Taiwan
In this study we analyzed the relationship between social capital and future cooperation intention of owners of recreational farm areas in Taiwan, and explored whether cooperative performance plays a role as a mediating factor between social capital...
Read preview Overview
The Actor-Observer Effect as a Function of Performance Outcome and Nationality of Other
The purpose in this study was to compare the reasons that individuals provided for their own academic performance outcomes and the outcomes of others of differing nationalities. For American self, as well as American other, Mexican, Canadian, English,...
Read preview Overview
The Mediating Effect of Role Stressors on Market Orientation and Organizational Commitment
Market orientation, role stressors, and organizational commitment were investigated using a convenience sample of 386 employees of Taiwanese airlines. A questionnaire and structural equation model were used to confirm the hypotheses and provide evidence...
Read preview Overview
The Value of Peace: Subjective Importance and Perceived Self-Efficacy in Promoting Pacific Cohabitation
We compared the subjective importance of the value of peace and the perceived self-efficacy in promoting pacific cohabitation among members of a Buddhist community named Soka Gakkai. Members of this group assume that peace is a fundamental condition...
Read preview Overview